Secure, digital access to your physical documents stored in Iron Mountain Records Centres
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In light of a growing mobile workforce and increasing regulatory pressure, companies like yours need to address complex information requirements. You have physical files that are stored offsite in an Iron Mountain Records Centre that you need to access to maintain business continuity. You need a way for your team to access the information in your files and boxes while they work remotely and are unable to receive physical deliveries.

Through a combination of Iron Mountain’s document scanning expertise, infrastructure and a modern, secure cloud storage repository, our Digital Retrieval Service enables your organisation to have rapid access to the information they need in a digital form . You’ll be able to centrally access your newly digitised documents, enable remote access for your employees and improve your information governance, security and privacy.


Iron Mountain Digital Retrieval Service is a subscription service for customers looking to digitise high volumes of their physical records currently stored in Iron Mountain Records Management Centres. Once your documents are digitised, they can be accessed through our modern, secure cloud storage repository, Iron Mountain InSight® Essential Edition. 

You can count on Iron Mountain scanning experts who have the experience, processes and infrastructure to scan, index and ensure quality control to meet your requirements. See below for a closer look at how the service works.

Iron Mountain Digital Retrieval Service Features and Benefits

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Free up space

Leverage Iron Mountain scanning experts, processes and infrastructure to convert physical documents taking up valuable space to digital through our extensive network of imaging centres.
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Centralise access

You can ingest documents from other locations, such as other cloud repositories, enterprise content management systems (ECMs) and file shares, to centrally store scanned and digitally born documents for enhanced visibility, connection and access.
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Quickly search

Using optical character recognition (OCR) technology through Google Cloud Vision API, the contents of your documents will be completely searchable by text or index, available for many file types and in 50+ languages. 

Securely protect your information

Your electronic information will be encrypted at rest, and during transmission across a secure network with access restricted by encryption keys that you own & manage. Role-based permissions enable authorised users to access only the information that they need.
For advanced machine learning-based classification and analytics providing actionable insights to make better business decisions, you have the option to upgrade to Iron Mountain InSight Enterprise Edition, part of the same platform, so you can easily scale up to meet your digital transformation goals.
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Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience