Whether you have been an Iron Mountain data centre customer for decades or have joined the family via one of the recent acquisitions, our goal is to provide every Iron Mountain data centre customer with responsive, professional service 24-hours a day across the globe.
Please use the below contacts to reach us. If you were part of an acquisition, the specific contact information for your NOC/support team is also listed.
Data is growing in volume, variety
and value. Research has shown that
the amount of data is doubling every
two years and will continue to do
so through the end of the decade.1
Organisations are not only producing
more data, they are required to save
1 “The Digital Universe of Opportunities: Rich Data
and the Increasing Value of the Internet of Things,”
IDC, April 2014
more data—and more types of data—
to meet regulatory requirements
and respond to potential e-discovery
requests. This means there is more
data to back up, archive and replicate
for faster disaster recovery...See More
Reports of the death of tape are greatly
exaggerated. Tape is still an extremely cost effective
medium for archiving, and it will
continue to have an important place in a
data lifecycle management strategy. There
are several factors to consider in using tape...See More
08445 60 70 80
Service specific FAQs coming soon. For now, check out how some of our other services work
That depends on whether you are the developer or the buyer and also whether you want to make escrow a standard in your risk mitigation process. The difference in agreements is outlined above, but we typically recommend a master agreement to make escrow a simple and easily repeatable process.
Your account is setup when properly completed documentation (e.g. an agreement or enrollment) is received. Once the agreement is signed you will receive a welcome letter that contains your account number and your client services contact information. If you do not know who your client services representative is, contact us at firstname.lastname@example.org and we will put you in touch with the right person.